Shipping policy

Shipment Processing Time All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email.

Domestic Shipping Only Texas 2 Step currently ships to addresses within the United States only. We do not offer international shipping at this time.

Shipping Carriers We ship via USPS and UPS. Carrier selection is based on package size, weight, and destination.

Estimated Transit Times Once your order has shipped, estimated delivery times are as follows:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on carrier delays or circumstances outside our control.

Shipping Costs Shipping charges are calculated at checkout based on your order and delivery address.

Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us at sales@texas2step.com within 7 days of the expected delivery date. Please include your order number and photos of any damage so we can resolve the issue promptly.